Mystic Diamond Array

At Jewelcraft Store, We Value Customer Satisfaction And Always Strive To Provide High-Quality Products And Services.

Shipping and Delivery:

Preparation, dispatch, and shipping will take place within 5-8 business days. However, delays might occur due to circumstances beyond our control, such as weather conditions or delays from the local shipping company.

We will make every effort to ensure that your shipment is delivered in a timely manner.

• You may contact us after 7 days from the date of purchase.
• Orders cannot be canceled before receipt.

The maximum delivery time is 15 business days. If the order is not delivered within this period, our team will work to resolve the issue as quickly as possible.

We understand that this notice has clearly informed you, and there is no need for further reminders.

IMPORTANT NOTICE:

All Our Products Are Decorative And Beauty Products, Made From The Finest Corrosion-Resistant Metals. So If You Are Not Satisfied With The Product Or Service We Have Provided, You Have The Right To Request A Refund According To The Following Refund Policy:

Refund Period:

You Can Request A Refund Within 14 Working Days From The Date Of Purchase.

Refund Conditions:

The Product Must Be Kept In Its Original, Unused Condition. Proof Of Purchase Or Payment Confirmation Must Be Provided. Refunds Do Not Cover Any Shipping Or Delivery Costs.

Refund Process:

Please Contact Our Customer Service Team Via Contact Us To Initiate A Refund Request. Once The Refund Request Is Received, Our Team Will Review The Details And Conditions And Provide The Necessary Guidance.

Money Refund:

Upon Approval Of The Refund Request, We Will Process The Refund Back To The Same Payment Method Used During The Purchase. Please Note That It May Take Some Time For The Amount To Reflect In Your Account, Depending On The Policies Of Banks And Financial Service Providers.

Notice:

The Refund Policy Is Void In The Following Cases: Use Or Damage Of The Product. Non-Compliance With The Refund Terms And Policy.
Contact:
To Request A Refund Or For More Information, Please Contact Our Customer Service Team Via Contact Us, And We Will Be Happy To Assist You. Thank You For Choosing Jewelcraft Store, And We Always Look Forward To Serving You With The Best We Have.